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Busy dispatch manager planning shipments

Meet Our Latest Hire: A New Dispatch Manager! 

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Best Yet Express is always growing. The more customers we serve, the more efficiency becomes a priority. In a busy warehouse and shipping yard, there are so many moving parts to keep track of. To help us continue fulfilling our pledge to provide the best service around, we’ve brought on a new dispatch manager, Keith Oliver.

He’s been in the business for decades, but that’s not the only reason we hired him. Here are a few fun facts about one of the most important behind-the-scenes players on BYX’s team. 

Our new dispatch manager started out as a mail carrier

As a family-owned company with humble beginnings out of the back of a single pickup truck, we admire anyone who works their way up. Keith did just that, starting out as a courier for FedEx Express in Quincy, Illinois back in 1992. Knowing firsthand what it’s like to be behind the wheel is a significant asset when you’re managing drivers day in, and day out. He knows our drivers because he’s been one and that only makes him a better team player.  Read more

New BYX COO

BYX Grows Management Team, Welcoming Michael Pearson as COO

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BYX, one of SoCal’s premier logistics companies, teams up with new COO Michael Pearson to continue building momentum for growth in 2023

GARDENA, Calif., Feb. 14, 2023 – Best Yet Express, better known as BYX, has served the greater Los Angeles area for over 40 years. After undergoing an expansion to a new, state-of-the-art warehouse, the implementation of a new warehouse management system, and the onboarding of several new team members in 2022, BYX is proud to announce the addition of Michael Pearson as its new COO.

Hailing from Rancho Palos Verdes, Pearson brings an extensive background in the transportation and logistics industry to the table. His results-focused, quality-driven mindset matches the philosophy of BYX to a tee, and his experience speaks for itself. Pearson has a history of excellence in numerous logistics leadership positions, previously serving as the Director of Operations and Compliance for MNX Global Logistics, VP of Americas for B&H, and Executive Vice President of Operations for Alba Wheels Up International. 

“After years of serving as COO of BYX, I was reluctant to hand over the reins to just anyone,” says Lara Press-Newjahr, former COO and current BYX President. “The position requires a unique combination of business acumen and experience in a highly specific industry, and that’s what Michael brings to the table. His contribution gives us an opportunity to leverage last year’s wins, opening new doors to business growth in 2023.”

Pearson’s role began in the last quarter of 2022. He will be reporting to owner and CEO Jay Newjahr, overseeing BYX’s ongoing business operations. This also marks a new era for BYX’s executive team, facilitating improvements in service availability and future expansions. 

For more information about this and other BYX news, visit: https://www.bestyetexpresstrucking.com/ 

Best Yet Express is a trucking and logistics company based in Gardena, California. The company offers a full panel of services including pickups, drop-offs, warehousing, cross-docking, and more, all with competitive pricing and a deep investment in local SoCal businesses. 

Reliable service is a click away! Schedule a shipment or contact us for help today.

BYX fleet

5 Things Every BYX Customer Should Know

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A lot has changed since BYX was founded over 40 years ago. As times and technology have changed, we’ve changed too. In 2022, we went the extra mile to make sure we live up to our motto: Our goal is to make the lives of our clients easier, one steady shipment at a time. We update our technology and improve our training practices on an ongoing basis to continue offering our customers the best, least stressful logistics services in all of Southern California. 

For a quick recap, here’s what’s new at the end of 2022

More space, more warehousing options

  1. We have a new warehouse
    Our 100,000 sq. ft. racked warehouse facility boasts 32 ft clearance, 23 dock doors, state-of-the-art security cameras, and the latest tech to keep your valuables organized and safe
  2. We’ve updated our fleet
    With over 75 trailers and 45 power units, all with the latest tracking and safety tech, we can service more shipments in less time
  3. We’re offering more storage solutions than ever
    With all that additional space, BYX can now manage both warehousing and shipping needs all under one roof. Streamlined services simplify logistics for our clients, in addition to offering a more flexible and efficient shipping experience
  4. We offer cross docking, transloading, and devanning services
    The entire mission of BYX is to offer the most comprehensive logistics solutions possible. Our job is to make yours easier. In addition to offering fast, competitively priced shipping, we aim to streamline our customers’ supply chains and help their businesses succeed. Less turnover time and lower handling and storage costs are just a few of the perks.
  5. Our team has gone up a size
    With over 65 employees, including some key new managers, we have plenty of hands on deck to ensure reliable service around the clock.

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Fluctuating supply and demand leaves capacity trends unpredictable

Trying to Predict Holiday Sales? Gauging Capacity Trends Is Even Tougher

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All business owners are familiar with the rules of supply and demand. Few, however, realize how heavily trucking companies depend on supply and demand to function. We don’t blame them, either. With free two-day delivery becoming the norm, it feels like shipping just happens automatically. Most of us know that it’s more complicated than that, but just how much more complicated might surprise you. Predicting capacity trends is extremely challenging, and that’s particularly true in 2022. 

Freight Transportation Always Has Four Seasons

Market conditions have always influenced the trucking industry, from capacity to rates. Still, there’s usually some level of predictability. There are four seasons in the logistics work. You have:

  1. The Quiet Season (January – March)
  2. The Produce Shipping Season (Produce Shipping Season (April – July)
  3. The Peak Shipping Season (August – October)
  4. The Holiday Shipping Season (November – December)

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Freight fraud

Freight Fraud Is a Real Problem. Here’s How to Avoid Scams

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Scams are rampant across all industries, and the logistics industry is no exception. BYX has dealt with fraud more than once, and freight fraud can be devastating for smaller organizations. Fraud is so common today that many corporations have entire departments dedicated to fraud detection. For those who lack the resources to follow suit, there are easier ways to spot a scam before you fall prey to it. 

The Most Common Freight Fraud Situations

Identity Theft
Identity theft is the oldest scam in the book. There are a few ways in which this occurs in the shipping industry. Some scammers pretend to be trucking companies and prey on shippers or brokers by picking up freight and fleeing. Others request fuel advances and vanish. 

Another common method of identity theft happens entirely online. Scammers design fake websites that look similar to legitimate shipping sites. Shippers assume its the real one, provide their payment details, and lose thousands. Always doublecheck a website’s URL. If it’s not identical to a legitimate company’s name, consider it a red flag. If the URL ends with the name of a free hosting site, like .wix or .hubspot, run. If a company is legitimate, they can afford their own domain name.  Read more

Trucker protesting AB 5 law

Big News: The Controversial AB 5 Law Now Applies to Trucking

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Back in 2019, a bill was proposed called the AB 5 independent contractor law. It was intended to regulate companies that hire massive numbers of gig workers, like Uber and DoorDash, but when the law went into effect on January 1, 2020, it radically changed worker classifications.

Millions who were previously defined as independent contractors are now considered employees. While the trucking industry was previously exempt from AB 5, the Supreme Court’s recent ruling changes everything. Now, the law applies to trucking too, sparking industry-wide frustration. 

No Buts About It: The AB 5 Law Is Bad for Trucking (But not BYX)

Now that AB 5 impacts all 1099 truck drivers, the majority of trucking companies will be impacted. 

The law states that to be classified as an independent contractor, three conditions must be met: 

(a) The worker is free from control and direction in the performance of services; and

(b) The worker is performing work outside the usual course of the business of the hiring company; and

(c) The worker is customarily engaged in an independently established trade, occupation, or business. Read more

labor shortage

In 2022, Small Businesses Are Still Facing a Labor Shortage. Here’s Why.

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COVID-19 hit the U.S. at full force in March of 2020. Small businesses were among the hardest hit. Many were forced to close their doors permanently. As a company with decades of experience and stability, BYX was able to weather the storm. Sadly, the full ramifications of the pandemic are still unfolding. Even now, we’re struggling to find qualified, reliable workers, and we’re not the only ones. Businesses around the country are facing a frustrating labor shortage, and there appears to be no end in sight. What gives? Read more

Shipping appointment

Fed Up With Rising Prices? Shipping Appointments Are Partly to Blame

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Every business owner knows customer care is the name of the game. Unfortunately, offering the best customer care possible sometimes comes at a cost. While making shipping appointments seems simple at first glance, the logistics behind arranging a simple pickup or delivery is more complex than it appears. 

The hidden cost of appointments

Every industry has annoying, unavoidable inefficiencies. The ones shipping companies like BYX deal with, however, didn’t exist just a decade or two ago. Originally, it worked something like this: Delivery companies would make their deliveries in the morning, and spend the afternoon making pickups. The only communication required was a quick phone call to let the customer know approximately when to expect the driver.

Today, expectations are very different. The workflow of a shipping appointment clerk looks something like this:

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Amazon location

Love Prime? Here’s Why Amazon Locations Are Actually a Nightmare

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Say you have a particularly busy week and realize as you’re running out the door that you’re out of both coffee and paper towels. Who wouldn’t love being able to order a refill on Amazon over their lunch break? With Amazon Prime, both items will likely arrive within two days, sometimes even sooner. It’s like magic; addictive magic that we’ve all come to expect. Behind the scenes, it’s much more complicated. In reality, Amazon locations are a pain to deliver to and pick up from, and their methods may not be sustainable.

The basics of Amazon shipping

There’s a reason that your comfy pair of winter boots or last-minute birthday gift arrived so quickly. Most Amazon sellers send their goods to large Amazon warehouses. There are more than 50 warehouses across the U.S., so there’s one relatively close to almost any residential address nationwide. That’s how Amazon can promise 2-day shipping. The goods really don’t have to travel that far. Based on product availability and distance from the nearest warehouse, same-day shipping may even be available. 

There’s a dark side to all of this, however. To start, Amazon has a sizeable history of complaints regarding employee welfare and ethics. The corporate giant supposedly installed $52 million worth of air conditioning units in their U.S. warehouses to make working conditions more comfortable, but there’s still room for improvement. For example, warehouse workers at Amazon locations are on their feet all day, and they have extremely demanding quotas to fill.  Read more

Supply chain crisis double exposure

8 Tips For Dealing With the Supply Chain Crisis

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In the past year, companies of all shapes and sizes have been hit hard by uncertainty, shutdowns and unpredictable demand shortages. Now, we’re also facing a prolonged supply chain crisis. It’s been a long time coming, but the COVID-19 pandemic made matters substantially worse.

With the supply chain issues forecasted to continue well into 2022, what’s a business owner to do? While completely safeguarding your business from complications is impossible, these eight steps will help you get through today’s crisis and prepare for future disruptions.  Read more