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BYX fleet

5 Things Every BYX Customer Should Know

A lot has changed since BYX was founded over 40 years ago. As times and technology have changed, we’ve changed too. In 2022, we went the extra mile to make sure we live up to our motto: Our goal is to make the lives of our clients easier, one steady shipment at a time. We update our technology and improve our training practices on an ongoing basis to continue offering our customers the best, least stressful logistics services in all of Southern California. 

For a quick recap, here’s what’s new at the end of 2022

More space, more warehousing options

  1. We have a new warehouse
    Our 100,000 sq. ft. racked warehouse facility boasts 32 ft clearance, 23 dock doors, state-of-the-art security cameras, and the latest tech to keep your valuables organized and safe
  2. We’ve updated our fleet
    With over 75 trailers and 45 power units, all with the latest tracking and safety tech, we can service more shipments in less time
  3. We’re offering more storage solutions than ever
    With all that additional space, BYX can now manage both warehousing and shipping needs all under one roof. Streamlined services simplify logistics for our clients, in addition to offering a more flexible and efficient shipping experience
  4. We offer cross docking, transloading, and devanning services
    The entire mission of BYX is to offer the most comprehensive logistics solutions possible. Our job is to make yours easier. In addition to offering fast, competitively priced shipping, we aim to streamline our customers’ supply chains and help their businesses succeed. Less turnover time and lower handling and storage costs are just a few of the perks.
  5. Our team has gone up a size
    With over 65 employees, including some key new managers, we have plenty of hands on deck to ensure reliable service around the clock.

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Fluctuating supply and demand leaves capacity trends unpredictable

Trying to Predict Holiday Sales? Gauging Capacity Trends Is Even Tougher

All business owners are familiar with the rules of supply and demand. Few, however, realize how heavily trucking companies depend on supply and demand to function. We don’t blame them, either. With free two-day delivery becoming the norm, it feels like shipping just happens automatically. Most of us know that it’s more complicated than that, but just how much more complicated might surprise you. Predicting capacity trends is extremely challenging, and that’s particularly true in 2022. 

Freight Transportation Always Has Four Seasons

Market conditions have always influenced the trucking industry, from capacity to rates. Still, there’s usually some level of predictability. There are four seasons in the logistics work. You have:

  1. The Quiet Season (January – March)
  2. The Produce Shipping Season (Produce Shipping Season (April – July)
  3. The Peak Shipping Season (August – October)
  4. The Holiday Shipping Season (November – December)

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Freight fraud

Freight Fraud Is a Real Problem. Here’s How to Avoid Scams

Scams are rampant across all industries, and the logistics industry is no exception. BYX has dealt with fraud more than once, and freight fraud can be devastating for smaller organizations. Fraud is so common today that many corporations have entire departments dedicated to fraud detection. For those who lack the resources to follow suit, there are easier ways to spot a scam before you fall prey to it. 

The Most Common Freight Fraud Situations

Identity Theft
Identity theft is the oldest scam in the book. There are a few ways in which this occurs in the shipping industry. Some scammers pretend to be trucking companies and prey on shippers or brokers by picking up freight and fleeing. Others request fuel advances and vanish. 

Another common method of identity theft happens entirely online. Scammers design fake websites that look similar to legitimate shipping sites. Shippers assume its the real one, provide their payment details, and lose thousands. Always doublecheck a website’s URL. If it’s not identical to a legitimate company’s name, consider it a red flag. If the URL ends with the name of a free hosting site, like .wix or .hubspot, run. If a company is legitimate, they can afford their own domain name.  Read more

Trucker protesting AB 5 law

Big News: The Controversial AB 5 Law Now Applies to Trucking

Back in 2019, a bill was proposed called the AB 5 independent contractor law. It was intended to regulate companies that hire massive numbers of gig workers, like Uber and DoorDash, but when the law went into effect on January 1, 2020, it radically changed worker classifications.

Millions who were previously defined as independent contractors are now considered employees. While the trucking industry was previously exempt from AB 5, the Supreme Court’s recent ruling changes everything. Now, the law applies to trucking too, sparking industry-wide frustration. 

No Buts About It: The AB 5 Law Is Bad for Trucking (But not BYX)

Now that AB 5 impacts all 1099 truck drivers, the majority of trucking companies will be impacted. 

The law states that to be classified as an independent contractor, three conditions must be met: 

(a) The worker is free from control and direction in the performance of services; and

(b) The worker is performing work outside the usual course of the business of the hiring company; and

(c) The worker is customarily engaged in an independently established trade, occupation, or business. Read more

labor shortage

In 2022, Small Businesses Are Still Facing a Labor Shortage. Here’s Why.

COVID-19 hit the U.S. at full force in March of 2020. Small businesses were among the hardest hit. Many were forced to close their doors permanently. As a company with decades of experience and stability, BYX was able to weather the storm. Sadly, the full ramifications of the pandemic are still unfolding. Even now, we’re struggling to find qualified, reliable workers, and we’re not the only ones. Businesses around the country are facing a frustrating labor shortage, and there appears to be no end in sight. What gives? Read more

Shipping appointment

Fed Up With Rising Prices? Shipping Appointments Are Partly to Blame

Every business owner knows customer care is the name of the game. Unfortunately, offering the best customer care possible sometimes comes at a cost. While making shipping appointments seems simple at first glance, the logistics behind arranging a simple pickup or delivery is more complex than it appears. 

The hidden cost of appointments

Every industry has annoying, unavoidable inefficiencies. The ones shipping companies like BYX deal with, however, didn’t exist just a decade or two ago. Originally, it worked something like this: Delivery companies would make their deliveries in the morning, and spend the afternoon making pickups. The only communication required was a quick phone call to let the customer know approximately when to expect the driver.

Today, expectations are very different. The workflow of a shipping appointment clerk looks something like this:

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Amazon location

Love Prime? Here’s Why Amazon Locations Are Actually a Nightmare

Say you have a particularly busy week and realize as you’re running out the door that you’re out of both coffee and paper towels. Who wouldn’t love being able to order a refill on Amazon over their lunch break? With Amazon Prime, both items will likely arrive within two days, sometimes even sooner. It’s like magic; addictive magic that we’ve all come to expect. Behind the scenes, it’s much more complicated. In reality, Amazon locations are a pain to deliver to and pick up from, and their methods may not be sustainable.

The basics of Amazon shipping

There’s a reason that your comfy pair of winter boots or last-minute birthday gift arrived so quickly. Most Amazon sellers send their goods to large Amazon warehouses. There are more than 50 warehouses across the U.S., so there’s one relatively close to almost any residential address nationwide. That’s how Amazon can promise 2-day shipping. The goods really don’t have to travel that far. Based on product availability and distance from the nearest warehouse, same-day shipping may even be available. 

There’s a dark side to all of this, however. To start, Amazon has a sizeable history of complaints regarding employee welfare and ethics. The corporate giant supposedly installed $52 million worth of air conditioning units in their U.S. warehouses to make working conditions more comfortable, but there’s still room for improvement. For example, warehouse workers at Amazon locations are on their feet all day, and they have extremely demanding quotas to fill.  Read more

Supply chain crisis double exposure

8 Tips For Dealing With the Supply Chain Crisis

In the past year, companies of all shapes and sizes have been hit hard by uncertainty, shutdowns and unpredictable demand shortages. Now, we’re also facing a prolonged supply chain crisis. It’s been a long time coming, but the COVID-19 pandemic made matters substantially worse.

With the supply chain issues forecasted to continue well into 2022, what’s a business owner to do? While completely safeguarding your business from complications is impossible, these eight steps will help you get through today’s crisis and prepare for future disruptions.  Read more

Ships like this one are struggling to unload cargo due to the global supply chain crisis

The Global Supply Chain Crisis of 2021: Here’s What to Expect

Go to a department store and try to buy a dress for a wedding. Can’t find one? It’s not just you. The shelves have been picked clean of countless different products, from clothing to certain food items and takeout boxes. The items that we used to take for granted seem to be in short supply. Prices won’t quit climbing. But why? Our global supply chain wasn’t built for e-commerce in the first place.

To Start, the System Was Already Struggling

When a customer placed an order 20 years ago, they expected to receive their package in a couple of weeks. Now, we get antsy if it’s been a couple of days. The global supply chain, however, has struggled to meet the demand for more and more products to be delivered faster than ever. 

While ordering a product online might seem like the easy option, there’s more to it behind the scenes. The process to actually manufacturer a product, sell it, and deliver it to your doorstep is complex. First, the supplies to produce the product need to be shipped to the manufacturer. Then, the products have to make their way through a complicated import and export system to make it to U.S. retailers. Then, products are shipped, often being passed through many hands before they make it to your door.  Read more

accessorial

What Customers Need to Know About Accessorial Fees

Was your last freight bill more than you expected it to be? These added charges are called accessorials. If you don’t know what an accessorial covers, it can come as an unpleasant surprise. As frustrating as that may be, there’s almost certainly a good reason why the invoice exceeded the original estimate. 

Why Freight Shipping Costs Aren’t Cut and Dry

Wouldn’t it be nice if freight charges were as straightforward as shopping at Target? In retail stores, the price advertised on the tag is always exact, aside from sales tax. That’s because there are no surprises for the item’s manufacturer. By the time you toss it in your cart, there’s nothing that could possibly add to the company’s expenses. 

The world of freight shipping is more like plumbing or similar trade industries. We give estimates, but factors beyond our control contribute to the final bill. These accessorials are necessary to help us recover the costs of overweight shipments, inaccessible delivery locations, and similar factors that add to the expense of a given shipment.

Due to the nature of the shipping process, we typically apply fees after shipments are completed. This is because many accessorial causes occur during the shipping process itself. For this reason, the final bill may look different than our first estimate.

 

Our previous blog post went over a few of the elements that contribute to shipping costs. Let’s go over accessorial charges in more detail to help you better understand why they occur and how to avoid them. 

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