As you probably already know, Best Yet Express has been family owned and operated since day one. We’ve grown a lot since the company was founded in 1978, but our values are just as important to us today as they were over 40 years ago. We firmly believe that the best way of serving our customers is by building real relationships with them– And we wouldn’t be able to do that without building strong relationships within our own team.
Some of our employees have been around for over a decade.
We owe our success, in part, to them. We spoke with one of our oldest employees to share an inside look into the company culture of BYX. Roger Huckstep came into the logistics industry almost by chance. He had been driving a water delivery truck when he heard about a more serious trucking job at BYX, and something clicked. He already knew the owner and decided to go out on a limb and ask for a job. The rest is history. Huckstep’s been with us for 15 years, and he’s not planning on leaving anytime soon.
On his first day, he committed to being the best employee he could be. He’s done that and more. His commitment to BYX has helped us weather a tumultuous industry and come out on top. Our core team stuck with us throughout the 2020 pandemic and the driver shortage that followed, and we wouldn’t be able to continue caring for our customers without them.
Our best advice for fellow business owners? Take care of your people.
Keeping up with the latest tech developments isn’t cheap. When it makes it easier for your team to be efficient and safe, however, it’s worth it. According to Huckstep, the evolution of transportation technology “has made it easier to assist drivers and (improved) the flow of our processes and operations.”
In addition to evolving technology, the culture of a company should evolve over time as well. We chatted with Huckstep about that as well and were happy to hear that he had nothing but positive things to say about how the culture of BYX has shifted. “It has gotten better throughout time. I have known the family for a very long time and I like the family environment. Means a lot to me!”
It means a lot to us, too. Just take it from Lara Newjahr, Chief Operating Officer at Best Yet Express, Inc. “We are a family business and have worked to maintain that “family feeling” while transitioning in many ways. While no longer directly managing most of the staff, Jay and I are at work daily and interacting with everyone on the floor. We have developed a division of labor and delineation of departments, but we maintain an open door policy. We emphasize traits that we find important like hard work and determination to succeed but leave it to the staff to support and encourage each other directly. I think that growing family businesses are unique in that they create a vastly different culture than one found in a large corporation. However, an essential part of growth is not depending on the family to do all the tasks that were once necessary to get the business where it is today.”
Family values are at the heart of everything we do, and we strive to offer all our employees family-friendly schedules, great benefits, and competitive pay. If you’re considering getting into the trucking business or know someone who is, give us a call! We have several job openings available, and becoming a driver comes with some fun perks. After over 15 years in the business, Huckstep still believes truck driving is a promising career choice for anyone who enjoys driving. After all, you get to see new sights every day. Beats sitting in an office, right?