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labor shortage

In 2022, Small Businesses Are Still Facing a Labor Shortage. Here’s Why.

COVID-19 hit the U.S. at full force in March of 2020. Small businesses were among the hardest hit. Many were forced to close their doors permanently. As a company with decades of experience and stability, BYX was able to weather the storm. Sadly, the full ramifications of the pandemic are still unfolding. Even now, we’re struggling to find qualified, reliable workers, and we’re not the only ones. Businesses around the country are facing a frustrating labor shortage, and there appears to be no end in sight. What gives? Read more

Truck driver with sleep apnea yawning

3 Reasons Sleep Apnea Is a Concern for Truck Drivers

It’s late. You’re driving on an open stretch of road, it’s quiet, and your eyelids begin to droop. We’ve all been there, and man, isn’t it scary? Driving is such an ordinary task that it’s easy to forget how dangerous it is. A moment of distraction can easily become your last moment ever. Sleepiness is even more dangerous, and truck drivers who work long hours or night shifts need to be especially cautious. Concerningly, getting enough sleep isn’t always enough to fight back fatigue. Sleep apnea, one of the top five most common sleep disorders, can lead to persistent fatigue and drowsiness. Many drivers don’t even realize they have it. 

Sleep apnea is a bigger health concern than you might think.

Truck driver sleeping

Truck driver sleeping. About 35 years old, African male.

The most obvious symptom of sleep apnea is snoring. The disorder is more complex than that, however. In people with obstructive sleep apnea, the muscles in the throat relax during sleep to the point that their airway temporarily becomes blocked. They stop breathing briefly before awakening abruptly to gasp for air. These episodes are so brief that the individual often doesn’t recall having ever woken up. 

While one night of interrupted sleep is no big deal, people with untreated sleep apnea suffer from a wide range of symptoms that can significantly affect their health and daily lives. There are three main reasons truck drivers should be on the lookout for signs of sleep apnea: 

  1. It leads to more serious health problems.
    At first people with sleep apnea may notice nothing more than waking up with a headache, irritability, and snoring loud enough to wake the neighbors. Over time, the symptoms become more serious. They often develop brain fog, insomnia, and intense daytime sleepiness.

    If left untreated, it can also lead to or worsen high blood pressure, heart disease, and type 2 diabetes. Weight gain is another common side effect. All of these issues are often linked, each one magnifying the others. The ramifications go beyond productivity, impacting drivers on every level.
  2. It endangers drivers and others on the road.
    Daytime sleepiness and general fatigue are extremely dangerous when your job entails long hours on the road. Those with sleep apnea are up to five times more likely to get in a car accident than people with normal sleep patterns. Falling asleep at the wheel can be lethal not only to the driver but to other drivers and passengers as well– Especially when the driver is operating a massive truck.
  3. Irregular sleep schedules can make sleep apnea side effects worse.
    Sleep apnea is problematic enough for people working a 9-5. It’s even worse for truck drivers who work night shifts. Odd hours don’t worsen sleep apnea itself, working during the night often leads to increased drowsiness. Drivers are more likely to rely on unhealthy energy drinks to stay alert, further damaging their health in the process. 

All truck drivers should be screened, just in case.

If we’re making sleep apnea sound like a big deal, that’s because it is. Fortunately, treating it is much less challenging than living with it. If you or someone you know is experiencing any symptoms that could be tied to sleep issues, like persistent sleepiness, morning headaches, irritability, or loud snoring, visiting your PCP is the first step. 

They’ll likely order a sleep study to confirm the diagnosis. Treatment can entail using a breathing machine at night or wearing a special night guard to help keep your airways open. It’s a headache, but it’s much less of a headache than falling asleep at the wheel. For trucking companies like BYX, it’s always a good idea to inform drivers about the common signs and symptoms of sleep apnea. Better safe than sorry. 

 

Rising gas prices visual

How Gas Prices Affect BYX and Our Customers

Gas prices fluctuate by the day. This is nothing new, but the conflict between Ukraine and Russia has caused an exceptionally painful spike. The current average price per gallon in Los Angeles County is currently $5.52, with diesel averaging $5.85, but some stations are charging over $6 per gallon. Trucking companies feel the sting of elevated fuel prices more acutely than most. To fill up a 100-gallon diesel tank costs about $585. If you’re thinking “ouch,” so are we. 

Gas prices look very different than they did in recent months. The average prices are up by 57 cents/gallon from just last month. It’s hard to believe that at this time last year, gas only cost $3.73 a gallon. Inflation is hardly a new dilemma, but now its effects are more pronounced than they have been in decades. 

Shipping companies use something called “fuel surcharge.” A fuel surcharge is a flat rate that allows the cost of fuel to be incorporated into shipping rates in a fair manner and allows shippers to have a fixed fuel cost they can count. Fuel surcharge is an important part of us continuing to operate our business and is set by the Energy Information Administration (EIA) and updated weekly. 

Rising Gas Prices May Lead to Rate Hikes Down the Line

Before you panic, BYX just updated our rates at the start of 2022, and we hope to keep them stable for some time. Still, we prefer to be transparent with our customers so they understand why price increases have to happen. It goes without saying that elevated gas prices make transporting goods more costly. The farther the pickup, the more the additional fuel expenses are felt. 

The hike isn’t just felt by trucking companies. Every rung of the transportation ladder is effected, including cargo vessels and moving freight by air. Coupled with the existing supply chain crisis and materials shortage, the cost of everything is likely to increase, not just gas prices. Maintaining our fleet, from replacing tires to changing the oil, is more expensive than it was a year ago. Read more

Shipping appointment

Fed Up With Rising Prices? Shipping Appointments Are Partly to Blame

Every business owner knows customer care is the name of the game. Unfortunately, offering the best customer care possible sometimes comes at a cost. While making shipping appointments seems simple at first glance, the logistics behind arranging a simple pickup or delivery is more complex than it appears. 

The hidden cost of appointments

Every industry has annoying, unavoidable inefficiencies. The ones shipping companies like BYX deal with, however, didn’t exist just a decade or two ago. Originally, it worked something like this: Delivery companies would make their deliveries in the morning, and spend the afternoon making pickups. The only communication required was a quick phone call to let the customer know approximately when to expect the driver.

Today, expectations are very different. The workflow of a shipping appointment clerk looks something like this:

Read more

Yelp review

Are Yelp Reviews Important? Here’s What Every Business Owner Should Know

If you’ve gone to a new restaurant, picked a hotel, or hired a plumber lately, the odds are good you stopped by Yelp before making a final decision. Yelp reviews give buyers a sense of security and can help businesses get their name out there, but reviews aren’t foolproof. Anyone can leave a Yelp review, and one disgruntled customer in a bad mood can ruin a business’s reputation. So is it still worth it to list your business on Yelp?

The stats behind Yelp reviews are telling.

While concerns about unfair reviews are understandable, avoiding Yelp entirely is tough. 91% of people read reviews before choosing where to take their business. Yelp also has over 178 million visitors on a monthly basis. If you’re not on Yelp in 2022, you’re practically invisible to the majority of your potential clients or customers. 

Visibility, however, isn’t the only factor that matters. Stars matter, too. The vast majority of consumers, 82% to be exact, avoid visiting businesses with an average rating of less than 4-stars. If you only have a handful of reviews, just one bad review can bring down your rating. Even if your average rating is high enough, customers expect written reviews to be mostly positive. 

In essence, being on Yelp is practically mandatory in this day and age, but it doesn’t come without risk. Read more

CFL

CFL, A 96-Year-Old Freight Company, Just Went Under. The Scary Truth About the Future for Carriers.

If our headline seems melodramatic, that’s only because the news hasn’t covered this nearly enough. Central Freight Lines, also known as CFL, was founded in Waco, Texas in 1925. Nearly a century later in 2020, it won the title of Carrier of the Year from GlobalTranz. Yet, despite 96 years of excellence and expertise, just announced that they’re ceasing operation. 

CFL announcement

CFL’s announcement on their company’s homepage.

The logistics giant stopped picking up freight on December 13, and aimed to make all remaining deliveries by the 20th. While BYX is alive and well, the downfall of CFL is proof that no LTL carrier is immune to the effects of driver shortages and rapidly rising expenses. 

Where did CFL go wrong? 

Truth be told, it didn’t. The climate for logistics companies has turned increasingly volatile. The company’s announcement may come as a shock, but in reality, it came after years of struggling to remain profitable. Jerry Moyes, CFL’s owner, took up the reigns as CFL’s interim president and CEO in July, 2021 in an attempt to reduce expenses, pouring as much money into it as he could, but it simply wasn’t enough.  Read more

Ships like this one are struggling to unload cargo due to the global supply chain crisis

The Global Supply Chain Crisis of 2021: Here’s What to Expect

Go to a department store and try to buy a dress for a wedding. Can’t find one? It’s not just you. The shelves have been picked clean of countless different products, from clothing to certain food items and takeout boxes. The items that we used to take for granted seem to be in short supply. Prices won’t quit climbing. But why? Our global supply chain wasn’t built for e-commerce in the first place.

To Start, the System Was Already Struggling

When a customer placed an order 20 years ago, they expected to receive their package in a couple of weeks. Now, we get antsy if it’s been a couple of days. The global supply chain, however, has struggled to meet the demand for more and more products to be delivered faster than ever. 

While ordering a product online might seem like the easy option, there’s more to it behind the scenes. The process to actually manufacturer a product, sell it, and deliver it to your doorstep is complex. First, the supplies to produce the product need to be shipped to the manufacturer. Then, the products have to make their way through a complicated import and export system to make it to U.S. retailers. Then, products are shipped, often being passed through many hands before they make it to your door.  Read more

BYX warehouse

Big News: A Bigger, Better BYX is Coming Soon

Spring has sprung, flowers are growing and so are we! 

When BYX was founded in 1978, the company was run out of the back of a single pickup truck. By the time we took on Hewlett Packard as a client in the 80s, we had outgrown pickups and added tractors and bobtails to our fleet. Each decade of business welcomed new trucks, new technology and new clients. 

After 43 years of business, we’re thrilled to announce that our company is growing even more. This summer, BYX is expanding into a new class-A building to help us serve even more amazing business owners throughout Southern California.  Read more

Black truck driver standing next to truck. Diversity in the trucking industry is still a work in progress

Diversity in the Trucking Industry: The Facts

Equality in the workplace has been an issue for as long as equality has been an issue. In other words, forever. The years since Martin Luther King gave his famous speech and Rosa Parks refused to give up her seat on the bus have trickled by, but race is just as important a topic today as it was at the beginning of the Civil Rights movement. 60 years ago, you’d be hard-pressed to find a Black truck driver. Today, diversity in the trucking industry looks a lot different. It’s far from perfect, but we’ve come along way. Read more

Truck driving team

How to Foster Team Unity in a Pandemic

At BYX, having our entire staff in one place doesn’t happen every day. In addition to managing multiple departments, our drivers spend most of their workday out of the office and on the road. 

Because of this, we’ve been taking deliberate steps to develop a sense of team unity since day one. It’s just part of how we operate. Now that COVID-19 has changed how many companies function, leaders are dealing with the same obstacles that our team has been dealing with for decades. Fortunately, reconnecting your company’s team is an achievable goal if you know where to start. Just take it from us!  Read more