Why Developing a Relationship with Your Logistics Company is Essential

There are some areas of life where transactional relationships work out just fine—and might even be preferable. There’s no need to develop a deep and lasting relationship with the guy who serves you lunch at the drive-through window, for example, nor is there any need to take the time to get to know the Amazon service rep you call to ask where the books are that you ordered last week. However, transactional relationships in some areas of business lead to poor customer service, cut corners, and an overall unsatisfying experience. Read more